My team just notified me that they uncovered a potential quality issue with our light bars. After examining the light bar printed circuit boards under a microscope, there is a potential to have issues caused by what is called "solder bridges". Solder bridges can cause shorts in the circuitry, which would cause malfunctions in the light bars themselves.
The GOOD NEWS:
The issue was caught. The team has remedied the issue and are currently producing replacement light bar circuit boards.
I am excited that the team caught this before we shipped the units to you.
This does affect the schedule, here are the new dates:
Now - Dec 1
New light bar production
Final Assembly at plant
250 Units ship from plant to Airdrop Gaming HQ
Shipping transit time
Units ship from HQ to Backers/Customers
Dec 15th (will vary depending on your location)
Audio Radar arrives at your doorstep
As I said in the video, these delays pain me, they really do. Myself and the team want nothing more than to start shipping. But on the flip side, we want to ensure there are ZERO issues with the product and that you are completely satisfied with the quality and performance of Audio Radar.
If you have any questions, please comment or email me direct at email@example.com
Dear Valued Supporters,
Firstly, I want to express our immense gratitude for your ongoing support and patience with the Audio Radar project. We truly appreciate your understanding as we've navigated the challenges of bringing this innovative product to life.
Today, I have an important update regarding the shipping dates. Due to some unforeseen circumstances, we need to adjust our shipping schedule. While we initially aimed to ship the first 250 units by November 18th, we now anticipate starting the shipments on December 1st.
I understand that this delay may be disappointing, but please know that our team is working tirelessly to ensure that the product you receive is of the highest quality. We're committed to making Audio Radar not just a reality, but a game-changer for deaf and hard-of-hearing gamers.
To give you a closer look at what we've been working on, we've prepared a video showing Audio Radar in action with PUBG. This video demonstrates the real-world impact and functionality of Audio Radar.
[Link to the Video]
Your belief in our vision has been a driving force in this journey. We are so close to bringing Audio Radar to your gaming experience, and we can't wait for you to try it out.
Thank you once again for being with us on this journey. Your support means the world to us, and we're excited to deliver a product that lives up to your expectations.
Founder & CEO, Airdrop Gaming
First and foremost, we want to extend our heartfelt gratitude to you. Your trust, patience, and commitment to Airdrop Gaming and our vision with Audio Radar have been the backbone of our journey. We recognize that we've kept you waiting longer than anticipated, and for that, we sincerely apologize.
We're thrilled to share that thanks to our team's hard work and dedication, a limited run of 250 units will be ready and shipped to our earliest supporters, including our Indiegogo backers and pre-order customers, by November 18th.
To further update you on the development plan:
Your belief in us has played a pivotal role in the realization of Audio Radar. We promise that the final product will not only meet but exceed your expectations. Your support through pre-orders and backing on Indiegogo has been crucial in our journey to revolutionize the gaming experience for deaf and hard of hearing players.
Thank you for being a part of this incredible journey, and for believing in our mission.
Founder & CEO, Airdrop Gaming
Exciting News: Audio Radar production kicks off in October! Your wait is almost over!
Hello to our Amazing Community and Welcome to New Visitors,
We’re delighted to bring you a pivotal update on the progress of Audio Radar—our ground-breaking technology designed to empower millions of deaf and hard of hearing gamers worldwide. After an intensive month of fine-tuning and troubleshooting, we're thrilled to announce that production is set to kick off in the first week of October!
To Our Loyal Pre-Order Customers:
We understand that the road to this point has had its share of delays. We want to extend our heartfelt gratitude for your enduring patience and unwavering support. Your commitment fuels our drive, and we're more committed than ever to delivering a product that meets your expectations and transforms your gaming experience.
For New and Repeat Visitors:
If you're new to Audio Radar, allow us to introduce you to the revolutionary concept of "seeing the sound." With Audio Radar, we're addressing the significant challenge that deaf and hard of hearing gamers face—lack of access to crucial in-game sounds that offer a competitive edge. We're not just talking about accessibility; we're talking about leveling the playing field.
While we're venturing into our first production cycle, precise timelines are still being finalized. Rest assured, we've partnered with a seasoned manufacturer to ensure that Audio Radar is produced to the highest quality standards. We’ll be back in a couple of weeks with another update detailing the progress of our initial production run.
In the Meantime:
We've released a comprehensive explainer video to give you an in-depth look at how Audio Radar works. And for those who are keen to see it in action, another video highlighting Audio Radar's real-time gameplay impact is in the works.
Thank you for being a part of this exciting journey. Your support and interest make all the difference as we work towards our mission of becoming the go-to accessibility platform for deaf and hard of hearing players and developers alike.
Stay tuned for more updates, and as always, feel free to reach out with any questions or feedback.
Founder & CEO, Airdrop Gaming
AudioRadar.com Update: Shipping Timeline, Important Details, and a New Video
Hello Audio Radar Family,
Tim Murphy here. I wanted to personally touch base and share an important update regarding our Audio Radar's shipping timeline. Alongside this message, I've posted a detailed video update that provides deeper insights into our journey and the latest advancements. I'd recommend giving it a watch.
Shipping Update: As you might remember, we aimed for an August shipping window for our pre-order customers. However, due to our unwavering commitment to quality and some unexpected delays, our revised target is now September. In a worst-case scenario, it might extend to October. Every delay is in pursuit of perfection, ensuring that what lands at your doorstep is nothing short of the best.
For Our Loyal Pre-Order Customers: Your excitement, patience, and feedback mean the world to us. Delays aren't something we take lightly, and we're grinding day and night to get Audio Radar into your hands.
Considering Cancelling? A Note: Our first production run is limited. If you think of canceling now and perhaps re-ordering later, be aware that the wait might extend further. We've been witnessing increasing demand for Audio Radar, and while that's exciting, it means our early supporters (like you!) genuinely get priority.
To Potential Customers: If you've been contemplating an order, now might be the best time to commit. With the buzz around Audio Radar growing daily and our initial batch moving quickly, securing your unit now is a proactive move.
Remember, the new video update sheds light on our progress, challenges, and commitment. It's our way of maintaining transparency and staying connected with our community.
Your belief in Audio Radar and our vision is the driving force behind our team. We're on this journey together, and the finish line is in sight. Stay tuned and thank you for being a crucial part of this exciting adventure.
CEO, Airdrop Gaming
Our Journey Towards Perfection! 🚀
As we gear up for the launch of Audio Radar, we're committed to transparency and keeping you informed every step of the way. Let's dive into some important updates.
1. Aesthetic Upgrades:Some injection-molded parts didn’t meet our quality standards due to minor artifacts. We're elevating the finish by introducing a painting process that will enhance the product’s aesthetic appeal.
2. Enhanced Design:We noticed the end caps on the light bars could be firmer. So, we're refining the design to ensure they're sturdier and more robust.
3. Firmware Boost:We've upgraded the firmware to amplify your gaming experience. Although rolling out firmware comes with its own set of challenges, the version set for August 7th promises a superior performance than ever before.
4. Minute Yet Mighty:It's often the smallest things that make a big difference. Case in point, we're tweaking the main housing design. This will prevent small imperfections like mold knit lines and the tiniest of quality issues.
5. Greener Packaging:A shout-out to Logitech for sharing invaluable insights to enhance our packaging's sustainability and quality. We've revised the packaging design and are updating the graphics to align with the new dimensions.
Journey Ahead:8/10 to 8/24:
- Finalizing and testing PCBA and firmware.
- Refining and producing plastic and aluminum parts.
- Wrapping up the packaging production.
- Showcasing Audio Radar in action on audioradar.com.
8/24: Pre-production of PCBAs begins.
9/7 to 9/11:
- Quality checks and final touches at the production plant.
- Wrapping up the assembly.
- The big day! We begin shipping.
- International packages will zoom to you via DHL Express in 3-5 business days.
- For our USA family, UPS will deliver within 1-3 business days.
While the journey from our Indiegogo campaign has been exhilarating, the most exciting part is just around the corner! We're on the brink of our first mass production run and are fueled by the desire to meet and exceed your expectations.
While we're eyeing an end-of-August shipping schedule, we might slightly edge into early September. We understand the wait is hard, but perfection takes time. Your patience and trust mean the world to us.
If you have questions or just want to chat, please email me directly. Our finish line is in sight, and together, we'll cross it triumphantly!
CEO, Airdrop Gaming